Managed Connectivity FAQs

We recommend:

1. Recording lessons

2. Keeping file sizes small

3. Only providing access to education sites

4. Keeping lessons short

5. Setting up time-of-day controls

6. Shifting data allocations

You can get more information by viewing our ‘6 Ways to Make the Most of Your Distance Learning Data‘ guide.

Follow the steps below:

1. Log into Sentinel and select ‘Reports’ tab on left-hand menu.
2. Click ‘Create Report’ and select Report Type, Device Group (allows you to report on a specific device), Date Range, the File Format you would like the report in, the Recurrence of the Report (how often you want it run), and lastly, enter the email addresses you would like to receive a copy of the report.
3. Run the Report. This may take a few minutes and will display as ‘Pending’ until completed.

Follow the steps below:

1. Navigate to the Web Filtering section on the left-hand menu.
2. Under Policy Management you will find the different ways we define filters – by device group, policy (i.e. keyword or subject matter), and client. The “Shared List” is our standard filtering system, which we apply to all of our customers’ programs based on our experiences working with schools and districts. However, you may make changes at any time to your “Local List,” which will take precedence if there is any discrepancy between those filters and the Shared List filters.
3. To add a new blocked or allowed site to your Local List simply click “New Entry” and paste the website URL there, along with selecting the action you would like this filter to take. Click “Save Entry” and within a minute or two, this new filter will be saved and applied.

In addition, a quick way to edit the filtering settings of sites that are highly visited or highly blocked is to go to the Web Activity section in the main account dashboard. You can block or unblock specific sites by clicking on their listing in the Top 20 Allowed/Denied Domains section and clicking “Apply.”

Follow the steps below:

1.  Log into Sentinel and navigate to Dashboards on the left-hand menu.
2.  Click on the Accounts tab and select your Device Group from the drop-down menu.
3.  ‘Data Usage Statistics’ box displays helpful data consumption statistics, like Total Data Consumed, Average Data Per Device, and Average Data Per Day Per Device.

This is demonstrated in the “How to Check Account Usage” video.

The general sequence is as follows: Power up your device, locate the Wi-Fi name and password, and then enter that information into your device to connect to the Wi-Fi and begin using the Internet.

Each SmartSpot device has a slightly different power-up sequence and way to access to Wi-Fi name and password. You can find instructions specific to the SmartSpot device that you have on the Quick Start Guide and/or How-To Video.

The following states have completely banned the use of cell phones by school bus drivers while they are driving:

• Arkansas
• California
• Connecticut
• Delaware
• Hawaii
• Illinois
• Indiana
• Kentucky
• Louisiana
• Massachusetts
• Minnesota
• Mississippi
• New Hampshire
• New Jersey
• North Carolina
• Oklahoma
• Rhode Island
• South Carolina
• Tennessee
• Texas
• Virginia
• Washington D.C.